Privacy & HIPAA notice

Notice of Privacy Practices

Our Notice of Privacy Practices explains how we may use and share your health information and the rights you have under HIPAA, the federal health privacy law.

To get a copy of our Notice of Privacy Practices, call (443) 824-4842 or email referral@hearthwayhealth.com. We'll send it to you right away, and you can ask for a paper copy at any time.

This website

• No tracking. This site doesn't use advertising trackers, analytics pixels, or social media plugins, and it doesn't set cookies.
• Contact and referral forms. Our forms collect what you enter: names, phone numbers, email addresses, home address, the service requested, and insurance plan and member ID. Only our intake staff can see submissions, after signing in. We use them only to respond and arrange care. Please don't enter Social Security numbers or medical history.
• Email. If you email us, we receive your message and email address. Please don't include health details in regular email. We'll move the conversation to a secure channel.
• Hosting. Our web host may keep standard technical logs (such as IP address and browser type) to keep the site secure and running.

Questions or complaints

To ask a privacy question or file a complaint with us, call (443) 824-4842 or email referral@hearthwayhealth.com.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at hhs.gov/ocr/complaints. We will not retaliate against you for filing a complaint.